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Date Time Topic Speaker Play Online

December 7, 2004, Tuesday

09:10-09:20 Opening Speech

Wei-Jao Chen

Yuh-Jzer Joung

Clip 1
09:20-10:20 Keynote Speech: The Importance of Societal Knowledge Management in the Globalized Economy Karl M Wiig Clip 2
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10:40-12:00 Panel Discussion: National Policy and Support for Industrial Innovation Hu, Seng-Cheng Clip 5
Panel Discussion: By Sector Assessment on Industrial Innovation   Shen, Andy Clip 6
Panel Discussion: Challenges and Opportunities   Chen, Houn-Gee Clip 7
13:30-15:35
Paper Presentation (Session 1): Exploring the Situated Context of Knowledge Management in E-Government Development Benjamin Yeo Clip 8
Paper Presentation (Session 1): An Ecological Model for Knowledge Management in Organizations Shu-Chun Ho Clip 9
Paper Presentation (Session 2): Designing Customer Relationship Management (CRM) Systems: Learning from the Knowledge of Your Customers Shan-Ling Pan Clip 10
Paper Presentation (Session 2): Personalization Travel Support Engine Using Reinforcement Learning Pisit Sukonmanee Clip 11
Paper Presentation (Session 2): Facilitating Maintenance of Knowledge Management Systems with a Software Tool Ook Lee Clip 12
Paper Presentation (Session 2): The Principle of Knowledge Management Meng-Chun Chao Clip 13
Paper Presentation (Session 2): On Constructing a Knowledge Management Maturity Model Ying-Hsun Hung Clip 14
16:00-17:40 Paper Presentation (Session 3): Measuring Return on Investment of Intellectual Capital: An Extended KVA Approach S. Wesley Changchien Clip 15
Paper Presentation (Session 3): Wisdom as an Attribute of Knowledge Work David Rooney Clip 16
Paper Presentation (Session 3): A Case Study of Adopting Knowledge Management Systems for Research-Oriented Organizations: MIRDC's Experience Won-Chen Chang Clip 17
Paper Presentation (Session 4): Reexamining Social Relationship and User's Attitude in Knowledge Management Systems Usage in Organizations: A Case Study in China Kwok Kee Wei Clip 18
Paper Presentation (Session 4): Knowledge-Sharing Behavior and Post-Acquisition Integration Failure Kenneth Husted Clip 19
Paper Presentation (Session 4): Empirical Study on Determinants of Individualsˇ¦ Knowledge Sharing Behavior Bo Xu Clip 20

December 8, 2004, Wednesday

09:10-10:10 Keynote Speech: National Culture and Diversity of Knowledge-sharing Styles Nigel J Holden Clip 21
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10:30-12:00 Panel Discussion: National Policy and Support on KM for Service and Marketing Shih, Yen-Shiang Clip 25
Panel Discussion: Service and Marketing of the Information Industry in the Era of Knowledge Economy Liu, Scott Clip 26
Panel Discussion: Service and Marketing of the Finance Industry in the Era of Knowledge Economy Kuan, Victor Clip 27
Panel Discussion: Service and Marketing in Knowledge Intensive Industries Liang, Ting-Peng Clip 28

 

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General Chairs
  Mao-Wei Hung
  Yuh-Jzer Joung
  National Taiwan University, Taiwan
Program Chair
  Eric T.G. Wang
  National Central University, Taiwan
Program co-Chairs
  Ling Ling Wu
  National Taiwan University, Taiwan
  David Pauleen
  Victoria University of Wellington, New Zealand
Local Arrangement Chairs
  Ching-Chih Chern
  National Taiwan University, Taiwan
  Yih-Kuen Tsay
  National Taiwan University, Taiwan

Important Dates:

Paper submission:
        September 15th, 2004
Notification of acceptance:
        October 15th, 2004
Camera ready copy:
        November 15th, 2004
Author Registration:
        December 1st, 2004
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