Carol Hsu

Professor
Deparment of Information Management
National Taiwan University
No.1, Sec.4, Roosevelt Rd., Taipei City 106, Taiwan
Tel: +886 2 3366 1196
Fax: +886 2 3366 1199
Email: carolhsu@ntu.edu.tw
Carol Hsu is a Professor in the Department of Information Management at National Taiwan University. She holds a Ph.D. in information systems from the London School of Economics and Political Science. Her current research interests focus on the organizational and institutional approach to information security management and technology implementation. Her work has been published in the MIS Quarterly, Information Systems Research, European Journal of Information Systems, Journal of Banking and Finance, and Communications of the ACM. Carol also serves as Co-Editor-in-Chief of the Journal of Information Technology Theory and Application, and the Associate Editor of the Information Systems Journal and Information & Management.
Education
  • The London School of Economics and Political Science (LSE), University of London
    Ph.D. in Information Systems
  • The London School of Economics and Political Science
    MSc. in Analysis, Design and Management of Information Systems
  • The London School of Economics and Political Science
    BSc. in Economics
Research Interests
  • Information Security Management
  • Interorganizational Systems Adoption and Diffusion
  • Information Systems in the Financial Market
Selected Publications

Journal Papers

  • Hsu, C., Lin, Y-T.and Wang, T. (2015) "A Legitimacy Challenge: An Institutional Perspective on the Implementation of a Cross-Cultural Interorganizational Information System”European Journal of Information System, 24(3), pp. 278-294
  • Hsu, C. Huang, J. and Galliers, R.D. (2014) " Conceptualizing the Dynamics of Rhetorical Practice and Technological Frame in the Context of Technology Diffusion and Adoption Information & Management, 51(8), pp.984-994
  • Hsu, C., Backhouse, J., and Silva, L. (2014)"Institutionalizing Operational Risk Management: An Empirical Study" Journal of Information Technology, 29(1), pp.44-58
  • Hsu, C. and Yang, S. (2013)"Achieving Online Relationship Marketing via Tourism Blogs: A Social Network Perspective" ”Pacific Asia Journal of the Association for Inforamtion System,5(4), pp. 1-25
  • Wang, T. and Hsu, C. (2013) "Board Composition and Operational Risk Events of Financial Institutions" Journal of Banking and Finance, 37(6), pp.2042-2051
  • Hsu, C., Lee, J.N., and Straub, D. (2012) "Institutional Influences on Information Security Innovations," Information Systems Research, 23(3), pp.918-939
  • Yang, S. and Hsu, C. (2011) "The Organizing Vision for Cloud Computing in Taiwan," Journal of Electronic Commerce Research, 12(4), pp.257-271
  • Lin, Y-T. and Hsu, C. (2010)「跨組織金融資訊系統之科技意會:以台灣境外基金產業為例」資訊管理學報, 17:專刊, pp.169-195
  • Hsiao, R.L. and Hsu, C. (2010)「資安洞見:由使用者痛點提煉創新來源」組織與管理, 3(2), pp. 93-128
  • Chang, W., Yuan, S.T., and Hsu, C. (2010) "Creating Experience Economy in E-Commerce" Communications of the ACM, 53(7), pp.122-127
  • Hsu, C. (2009) "Frame Misalignment: Interpreting the Implementation of Information Systems Security Certification in an Organization" European Journal of Information Systems, 19(2), pp. 140-150
  • Backhouse, J., Baptista, J., and Hsu, C. (2006) "Rating Certificate Authorities: A Market Approach to the Lemons Problem" The Journal of Information Systems Security, 2(2), pp.1-14
  • Backhouse, J., Hsu, C., and Silva, L. (2006) "Circuits of Power in Creating de jure Standards: Shaping the International Information Systems Security Standard" MIS Quarterly, 30, pp. 413-438
  • Backhouse, J., Hsu, C., Tseng, J., and Baptista, J. (2005) "A Question of Trust- An Economics Analysis of Quality Standards in Certification Services Market" Communications of the ACM, 48(9), pp. 87-91
  • Backhouse, J., Hsu, C., and McDonell, A. (2003) "Towards PKI Interoperability: Lessons from a BS7799 Accreditation Scheme" Communications of the ACM, 46(4), pp. 98-100
  • Hsu, C. and Backhouse, J. (2002) "Information Systems Security Education: A Situated Learning Strategy" Journal of Information Systems Education, 13(3), pp. 211-218

Conference Proceedings

  • Lin,Y-L, Yang, S. and Hsu, C. (2013) "Building Legitimacy for Green IS Innovations in Taiwan", The Pacific-Asia Conference on Information Systems, Jeju Island, Korea
  • Yang, S. and Hsu, C. (2011) "The Power of Networks and Information Flows- In Circuits of Power Perspective on Online Religion", The Pacific-Asia Conference on Information Systems, Brisbane, Australia
  • Lin, Y-T. and Hsu, C. (2011) "Unfolding the Organizing Vision for Straight-Through-Processing in Taiwan Financial Industry" The 44th Hawaii International Conference on System Sciences, Hawaii, U.S.
  • Huang, J., Hsu, C., Galliers, R., Lin, Y-T., and Newell, S. (2011) "The Rhetorics of System Adoption and Diffusion in Taiwan Mutual Fund Industry" The 44th Hawaii International Conference on System Sciences, Hawaii, U.S.
  • Lin, Y-T. and Hsu, C. (2010) "Financial Inter-Organizational System Diffusion in Taiwan's Fund Management Industry" The Pacific-Asia Conference on Information Systems, Taipei, Taiwan
  • Tawei, W. and Hsu, C. (2010) "The Impact of Board Structure on Information Security Breaches" The Pacific-Asia Conference on Information Systems, Taipei, Taiwan
  • Yang, S., Hus, J-L., and Hsu, C. (2010) "Making Sense of Corporate Tour-Guide Bloggers" The Pacific-Asia Conference on Information Systems, Taipei, Taiwan
  • Hsu, C. and Lee, J.N. (2008) "Conformity Only? Expediting the Institutional Process on the Adoption and Assimilation of an Administrative Innovation" The European Conference on Information Systems, Galway, Ireland
  • Hsu, C. (2007) " Making Sense of Institutionalizing Information Systems Security Management in Organizations" The International Conference on Information Systems, Montreal, Canada
  • Backhouse, J., Baptista, J., and Hsu, C. (2004) "Rating Certificate Authorities: A Market Approach to the Lemons Problem" The American Conference on Information Systems, New York, U.S.
  • Hsu, C., Davidson, R., and Stares, S. (2004) "Cultural Influences on Attitudes Towards Hong Kong's Smart Identity Card" The Eight Pacific-Asia Conference on Information Systems, Shanghai, China
  • He J., Lee J.N., Hsu, C. (2003) "The Evolution of Knowledge Management: Current and Future Application in China" The Seventh Pacific-Asia Conference on Information Systems, Australia
  • Backhouse, J., Hsu, C. and Baptista, J. (2003) "The Key to Trust? Signalling Quality in the PKI Market" The 11th European Conference on Information Systems, Naples, Italy
  • Backhouse, J., Hsu, C. and Tseng, J. (2002) "A Behavioural Lens on PKI Interoperability" The 4th International Conference on Electronic Commerce, Hong Kong, China
  • Hsu, C. and Lin, A. (2002) "The Implementation of Online Education On Campus: A Comparative Study" The UK Association of Information Systems, Leeds, U.K.
  • Hsu, C. and Backhouse, J. (2001) "The Implementation of Online Education On Campus", The American Conference on Information Systems, Boston, U.S.

Book Chapters

  • Hsu, C. and Wang, T. (2014) "Composition of the Top Management Team and Information Security Breaches" in Manuela Cruz-Cunha, M. (ed) Handbook of Reserch on Digital Crime, Cyberspace Security, and Information Security. Pennsylvanis: IGI Global
  • Hsu, C. (2008) "Development of A Mobile Society in Taiwan" in Youngjin Yoo, Jae-Nam Lee, and Chris Rowley (eds) Trends in Mobile Technology and Business in the Asia-Pacific Region
  • Backhouse, J., Hsu, C. Baptista,J. and Tseng, J. (2006) "Spotting Lemons in the PKI Market: Engendering Trust by Signalling Quality" in Shaw, M. (eds) Electronic Commerce and the Digital Economy. New York: M.E. Sharp
Research Project
  • Taiwan Ministry of Science and Technology "Cross-Border Interorganizational Information Systems Integration and Risk Management" 2015-2018
  • SWIFT Institute "Analysis of Doemstic/Cross-Border Clearing & Settlement Systems in Asian Countries" March 2014- March 2015
  • Taiwan National Science Council “The Implication of Regulation Change on Organizational Information Security Practices” 2012-2015
  • Taiwan National Science Council "Enhancing Straight-Through-Processing (STP): The Case of Taiwan Offshore Funds Market" 2009 – 2012
  • Taiwan National Science Council " Factors Affecting Effectiveness of Information Systems Security Management in Organisations" 2005-2006
Courses

Undergraduate

  • Introduction to Management
  • Introduction to Information Systems
  • Information Systems Security Management
  • Practices in Information Technology Innovation in Banking

Global MBA/Executive MBA

  • Information Sstems Strategy and Innovation
  • Information Systems Security Management
  • Seminar on Business Growth Models in China
  • EMBA Thesis Writing

PhD

  • Seminars on Information Systems
Teaching Award
  • National Taiwan University, College of Management, Teaching Award for English-Taught Course, 2009-2014
  • National Taiwan University, Teaching Award 2014
  • City University of Hong Kong IS Department Best Teaching Evaluation Award 2007
  • LSE Information Systems Department Teaching Excellence for 2002/2003